Privacy Policy

Effective Date: April 18, 2025 | Last Updated: June 5, 2025

CertBerry ("we," "our," or "us"), a service owned and operated by CertBerry LLC, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our website and services at certberry.com.

1. Information We Collect

a. Personal Information (You Provide):

  • Name, email, and company information (e.g., when creating an account or submitting a project)
  • Files, URLs, or content submitted for review
  • Communications or feedback sent to our team

b. Usage Data (Automatically Collected):

  • IP address and geolocation
  • Device, browser, and OS details
  • Page views, session duration, and navigation patterns

c. Cookies and Tracking:

We use cookies and similar tools to:

  • Enhance security and platform functionality
  • Track usage analytics
  • Improve user experience

You can disable cookies in your browser settings.

2. Use of Artificial Intelligence Providers

CertBerry uses artificial intelligence systems—including providers such as OpenAI and Anthropic—to enhance training content, generate quiz questions, and provide optional learner feedback.

  • AI tools help us keep training accurate, current, and accessible to small teams.
  • User-submitted responses may be processed to generate real-time feedback or explanations.
  • Third-party AI providers do not store or reuse your content beyond immediate processing.

3. How We Use Your Data

We use collected data to:

  • Deliver and improve CertBerry training experiences
  • Track credit usage and certificate completions
  • Issue proof-of-completion certificates and manage compliance logs
  • Provide optional feedback based on quiz responses
  • Monitor and optimize platform performance and usage patterns
  • Communicate updates and respond to inquiries
  • Comply with applicable laws and regulations

4. Data Sharing

We do not sell your personal data.

We may share information with:

  • Trusted vendors (e.g., hosting, AI inference, analytics)
  • Legal or regulatory authorities when required

All third-party partners must comply with relevant privacy laws and maintain appropriate security standards.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data
  • Request corrections or deletion
  • Withdraw consent to data use
  • Export your data

Please contact us via our contact form to exercise your rights.

6. Data Retention

We retain your information as long as needed for service delivery, legal compliance, and legitimate business purposes.

7. Security Measures

We apply industry-standard security controls to protect your data. However, no system is 100% secure. Use of the Service is at your own risk.

8. Children's Privacy

CertBerry is not designed for individuals under 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy. Updates will be reflected on this page. Continued use of the Service indicates your acceptance of the changes.

10. Contact

For any privacy-related questions, please contact us via the form at certberry.com.